At Zaritales, we take pride in offering premium-quality women’s clothing and accessories. As our products are fashion and lifestyle items, returns are accepted only under specific circumstances, as outlined below.
You may request a return or replacement only if:
To be eligible, you must contact us within 24 hours of delivery with clear photos or video proof of the issue.
Due to the nature of fashion and apparel products, we do not accept returns for the following reasons:
Change of mind, preference, or style dislike
Items that have been worn, washed, altered, or used
Damage caused after delivery due to improper handling or care
Products purchased during sale events, discounts, or special promotions
All items must be unused, unwashed, and returned in their original condition with original tags and packaging intact to be eligible for a replacement or exchange.
Refunds are issued only when:
Once approved, refunds are processed to the original payment method within 5–7 working days. Processing times may vary depending on your bank or payment provider.
Returns or refunds are not eligible if the delivery fails due to:
In such cases, re-shipping charges may apply.
Orders can only be cancelled if they have not yet been processed or shipped. Once dispatched, cancellation is not possible.
If approved, cancellation refunds are processed within 5–7 working days.
Please contact us within 24 hours of delivery with your:
Send your request to:
Zaritales786@gmail.com